We are based in Singapore. However, we do have a pretty diverse background!
The formula is specially designed by US clean beauty formulators. Our production facility is in Thailand.
Our ingredients are sourced from around the world. One of our star active ingredients is Thanaka from Thailand.
Not at the moment, but we are working hard to have our products available to as many people as possible. Do follow us at bhuman8 on Facebook and Instagram, or subscribe to our newsletter to be the first to know about any exciting news in future!
If you are a stockist who have as much passion for clean sustainable beauty products as we do, please drop us an email at hello@bhuman.store, we would love to talk to you!
To change the currency you are shopping in, simply click on the drop-down menu at the top right corner of our website. You will be able to see the products' prices in the currency selected based on prevailing conversion rates. However, please kindly note that upon check-out, our system will process your order in USD.
We currently accept payments via ShopPay, GooglePay, Visa, Mastercard and American Express.
We ship worldwide! We work with our external partners to make sure that your parcel reaches you safely. Upon checkout, you will be able see available shipping methods and shipping fees based on your location. Please kindly note that depending on your location, our courier partner may require collection of import tax/duty.
For shipping within US: We currently offer a flat USD12.95 shipping fee for US orders.
For shipping in Singapore: We currently offer a flat SGD6.00 shipping fee for Singapore orders.
Enjoy Free Shipping when you make a purchase of USD70 or above!
(For Singapore orders: enjoy free shipping when you make a purchase of SGD80 or above)
After you have made your purchase, your order will be processed within 1-3 working days. Once your order is on the way, you will receive a notification email from us with tracking information. (We are currently taking pre-orders for our products and your orders will be shipped out in October 2020).
For Singapore orders: Delivery typically takes 1-3 working days from the day the order is dispatched.
For orders outside of Singapore: Depending on your location, delivery typically takes 7-14 days from the day the order is dispatched.
We are sorry about that! Please drop us an email at hello@bhuman.store with your order number and we will help to check on your order.
Please inform us at hello@bhuman.store as soon as possible if you need to change your shipping address. If your parcel has already been picked up by our courier, additional charges will apply for changing of shipping address.
Yes! Save on shipping fee when you make a purchase of USD70 or above.
A Free Shipping option will be made available for you upon checkout.
(For Singapore orders: enjoy free shipping when you make a purchase of SGD80 or above)
We are happy to offer a return/refund for your order within 7 days from the day of receipt if your products were damaged or defective upon arrival. Please reach out to us at hello@bhuman.store with your order number and we will be happy to assist you.
We are very sorry that you are unhappy with your purchase! If your product was damaged or defective upon receiving, please inform us at hello@bhuman.store within 7 days from the day of receipt.
We are sorry about that! Please drop us an email at hello@bhuman.store within 7 days from the day of receipt so we can make sure that the items you have ordered will be deliverd to you.
Depending on your credit card provider, the processing time for refund will take between 5-10 working days.
